If you need help with buying a registration mark or would like some information about selling your registration mark please contact our Sales team on 01792 477316 (choose option 1) or click here to request a call back.
If you cannot find what you are looking for or would like some help with your search results then simply click here to complete our Search Assistance form and one of our friendly, expert sales team will contact you with some ideas.
After Sales Department
If you are an existing customer and have a query about your purchase or the agreed sale of your registration mark, please contact our After Sales team on 01792 477316 (choose option 2) or click here to request a call back.
Additionally we have provided answers to a range of Frequently Asked Questions below, or you can visit our FAQ page by clicking here.
I wish to place an order
Many of our registrations can be ordered online, directly through our website. If you would prefer to speak to an advisor, a member of our sales team will be happy to help. Simply call 01792 477316 and select Option 1 for Sales. Alternatively, click here to complete a callback form and we will contact you.
I would like an update regarding my transfer
If you require an update regarding the progress of your transfer, please allow 10 days from the date we received your documents before enquiring. Please note we can only speak to the Purchaser regarding the details of the order.
I would like an update regarding my number plates
Number plates must be added at the point of placing your order and are not included automatically. If you have ordered plates, please note that we need to see proof of identification before we can send them and that it can take up to 7 days for Royal Mail to deliver first class post.
I would like to change the details of my order
To make changes to your order, such as amending personal details or adding plates, you will need to speak to an advisor. You can call us on 01792 477316 or click here to complete a form and request a call from us.
I would like an update regarding my finance payments
If you require information regarding your finance application, such as how many payments are remaining, you will need to contact the finance provider directly.
Customers are able to contact Payment Assist if they wish to speak about their loans on telephone number 01664 503151 or e-mail email@example.com or read answers to their most Frequently Asked Questions here: https://www.payment-assist.co.uk/contact-us
I would like to cancel my order
If you would like to apply to cancel your order, please read the notes provided here. If you are eligible to apply for cancellation you can request a cancellation pack by emailing firstname.lastname@example.org
I would like to make a complaint
Customer satisfaction is very important to us and we will make every effort to resolve any issues you may experience. If however, you would like to make a formal complaint, please read the notes available here and contact us in writing. You can email at email@example.com
Our postal address is: VRM Swansea, PO Box 465, Swansea, SA18YN