Q1: I've just placed my number plate order online, what happens next?

Firstly you should receive an e-mail confirmation of your order sent to the e-mail address you have given us*.Once your payment has been cleared by our bank you will receive a second e-mail with further details.
If you do not receive these then please check that the e-mail address you have given us is correct and active (it must be typed in lower case letters, not BLOCK CAPITALS). Then check that your mailbox is not over-full so that our mail can be received there. If this fails to resolve the problem then please contact us with an alternative e-mail address.
We will also be sending your confirmation of purchase documents (by first class post), and depending on which service level you have requested (together with the method of payment you have chosen) a request for certain transfer documents to be completed and returned to us in the reply envelope provided. What documents are required? ...Top

These should arrive within three to four business days so please allow sufficient time before contacting us to advise us of non-delivery.

*In the case of New-Release offers you will receive 2 e-mails confirming your instructions and advising you of what happens next. Transfer work cannot commence until your offer to purchase the registration mark(s) is/are accepted by the Minister for Transport on the specified registration mark issue day. Transfers will be completed after your new vehicle has been registered.

Q2: How do I search for my dream registration mark?

You can click the "Find A Number Plate" Tab and search our database yourself, or the white "Search Assistance" tab to complete an enquiry form which will allow us to search ALL the 45 million-plus number plates on the UK and Irish market, for you. Or you can call us at local rate on 0845 055 0545 for an up to the minute result. ...Top

Q3: Can I Buy a registration mark for someone else and keep it until I’m ready to give it as a gift?

Yes, you don't even need a vehicle of your own to purchase a registration mark. A mark can be assigned to the name of the person the gift is for and kept on a certificate indefinitely. The government makes an annual charge to renew certificates which are initially valid for 12 months (presently £25 per year). Thus you can buy a registration for your son's 21st, husband's 50th, or as wedding anniversary gift for your wife. Registration marks are truly personal and unforgettable gifts to be kept for a lifetime. ...Top

We offer a holding and renewal service so that you don't need to remember when its time to renew your certificates. Failure to renew your certificate in time can lead to you losing the rights to your private registration number, so you must be careful and remember to renew it.We make a separate administration charge for this service of £25.00 (including VAT). ...Top

Q4: If I want to change the name of the person who the number plate is for, can I do this after I’ve bought it but before I start the transfer?

Yes the Government allows this upon payment of a £25 fee and processing the change can take up to 3 weeks. Once the transfer is underway you cannot change any details.You must apply for any such changes through us.We make a separate administration charge for this service of £25.00 (including VAT). ...Top

Q5: What is the Government retention scheme?

Once you have a number plate on a vehicle you are the registered keeper of, you have the sole right to transfer it to another vehicle or to a holding (retention) certificate which is valid for 12 months and can be renewed annually. The fees for certification and renewal are presently £25.00 each but you will also be required to pay one £80 future transfer fee in advance, in the first instance.
Once it is on a retention certificate you can nominate another person to use it as in the answer above. ...Top

Q6: How can I pay for my registration mark? Credit or Debit Cards

We accept most major credit and debit cards (except Amex), you will save the 2.5% credit card processing fee if you use your bank debit card. Bank debit cards we accept are:-Switch,Solo,Visa Electron,Visa Delta and UK Maestro. ...Top

Cheques, Postal Orders or Bankers Drafts
Make these payable to VRM Swansea Ltd.There is no processing fee but your order and transfer will be delayed whilst your payment arrives & obtains bank clearance (by 4 to 6 days).Please write the registration mark you are purchasing, on the reverse of your cheque. ...Top

Directly from your Bank or Building Society Account
You can also pay by automated bank transfer either at your branch, by telephone banking, or by internet banking. We do not make a processing charge for this method and clearance can be from minutes to 4 working days- please check transfer times with your account administrator. ...Top

Our payment account details are:Barclays Bank Plc. Sort Code:20-84-41 Account name: VRM Swansea Ltd Account number:30233080
Please quote the registration mark you are purchasing as your reference ...Top

Please not to send cash through the post, for obvious reasons